Electrical Defect Notice

Defect notice? Ezzy R Electrics is here to help.

Defect notices are issued when the installation is not safe enough to be connected. Often the electricity
distributor will cut power completely or give a notice that work must be completed (to comply within a
set period of time).

We get many enquires about electrical defect notices so we thought we would put your mind at ease
and provide you with a simple guide that answers the common questions.

What is an electrical defect notice?

An electrical defect notice can be issued by your electricity distributor if your connection to the electricity network doesn’t meet safety standards. (In the area we cover this will be Citipower or United Energy)

Why are defect notices issued?

Defect notices are issued when the installation is not safe enough to not be connected.

This can be due to:

  • Burnt out or damage to the mains box (this is the box that connects power from the premises to
    the street
  • Faulty or damaged meter panel (including exposed wiring or the meter panel rotten/falling off)
  • Old, decrepit, faulty or incorrect mains wiring
  • Recent alterations or additions to the connection that do not comply
  • Following any building fire that is attended by MFB

What happens if the defect isn’t cleared and the issue isn’t resolved?

Any defects that are not repaired within 21 days after notification may result in electricity supply to the property being disconnected until repairs are completed to safety and service standards

Isn’t the defect the responsibility of the power company?

The power companies have a responsibility to maintain and repair the electricity network, but residents and businesses are responsible for the connection points where the power extend onto the property.

All work from the first point of connection is your responsibility.

Who can repair the fault?

A Registered Electrical Contractor (REC) is required to repair the fault.

The work will require a Certificate of Electrical safety, and often will also need to be inspected by an Electrical Inspector.

What to do if you get an electrical defect notice

If you have no power, you will not be able to have your power connected without an REC (Registered Electrical Contractor) completing work and submitting a certificate of electrical safety.

If you have 21 days to get your defect repaired, we suggest you move quickly as the works may be a big job and require a day or more to complete and may need non-standard parts ordered in.

If you are in or near Caulfield, call us. Don’t wait until the last minute as you may be caught out with no power to your home or business if the repairs aren’t done within the allocated time frame.

At Ezzy R Electrics, we pride ourselves on being one of most reliable and efficient electricians in Caulfield.

Call us to get the correct job done and have your power issue resolved.

What our clients say

Over 160+ 5 star reviews on Google!

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Fast and friendly service. Highly recommended and have already used again several times. Very professional and honest.

Matthew – Prahran
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Thank you for your professional service. I am extremely happy with the work you did replacing our lights and installing the oven. Very prompt, efficient and friendly. I will certainly be recommending you to my friends.

Sandra B – Caulfield North
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Being involved with customer service and support for the past 35 years, I can only recommend Ezzy R Electrics.The service is the best.They even clean up after themselves.

Frank – Technicomm
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